OKIPAGE 20 & 20DXUser’s GuideOKIDATA®
E–2 Chapter 1: Setting UpRear ViewOKIPAGE 20: Removable Plate forinstalling optionalDuplex FeederOKIPAGE 20DX: Duplex FeederRear Paper ExitIEEE 1284Pa
Chapter 1: Setting Up E–3Prepare the Image Drum1. Press the OPEN button.2. Lift the cover (the cover must be lifted completely to remove the imagedrum
E–4 Chapter 1: Setting UpInstall the Toner1. Remove the toner cartridge from the foil package and shake it from sideto side a few times to distribute
Chapter 1: Setting Up E–5Load PaperPaper SpecificationsWhen you buy paper, keep in mind that page printers require a smoothfinish paper. For most ever
E–6 Chapter 1: Setting UpLoad the Paper Tray1. Pull out the paper tray.2. Adjust the rear and side paper guides before loading paper. This will helpto
Chapter 1: Setting Up E–7Storing PaperIf paper is stored improperly, print quality could be affected.• Store paper in a dark, dry place such as a clos
E–8 Chapter 1: Setting UpTop Paper ExitThe top paper exit is the one normally used for routine printing.• Printed pages feed face down into the bin on
Chapter 1: Setting Up E–9Connect to Your ComputerParallel ConnectionAttach the Parallel CableWe recommend that you use a bi-directional parallel print
E–10 Chapter 1: Setting UpParallel Interface Pin Assignments.oNniPemaNlangiSnoitceriDlangiSelbitapmoCelbbiNPCEsnoitcnuF1ebortSataDretnirpoTebortSnklCt
Chapter 1: Setting Up E–11Serial Connection: RS232-CAttach the Serial CableTo connect the printer to your computer:1. Turn both your printer and compu
Every effort has been made to ensure that the information in this documentis complete, accurate, and up-to-date. OKIDATA assumes no responsibilityfor
E–12 Chapter 1: Setting UpConnect to Power1. Plug the female end of the power cord supplied with the printer into thepower socket on the back of the p
English–13Select the Display LanguagePrinter messages can be displayed in the control panel window in a numberof languages. English is the default lan
E–14 Chapter 2: The Control PanelControl Panel Button FunctionsTo access printer functions from the control panel, place the printer off-line(press th
English–15Most printer features are selected directly from your software application. Ifyou want to use the printer’s Menu to select features, see Cha
E–16 Chapter 3: The Printer MenusQuick Access MenusThe PAPER SIZE, TRAY TYPE, and POWER SAVE menu features can beaccessed directly without having to s
Chapter 3: The Printer Menus E–17Level-1 Menu SettingsSummary of Level-1 Categories:• PERSONALITY• TRAY SELECT• DUPLEX PRINTING• EDIT SIZE• PAPER SIZE
E–18 Chapter 3: The Printer MenusLevel-1 Menu Settings (continued)PAPER SIZEFRONT/MANUALLETTEREXECUTIVELEGAL 14LEGAL13A4 SIZEA5 SIZEA6 SIZEB5 SIZECOM-
Chapter 3: The Printer Menus E–19FONTS & SYMBOLSFONT SOURCERESIDENTSIMMDOWNLOADNotes: Select font source.SIMM appears only if optional FlashROM SI
E–20 Chapter 3: The Printer MenusLevel-1 Menu Settings (continued)HOST INTERFACEPARALLELENABLEDISABLENotes: Enables parallel interface.RS232CENABLEDIS
Chapter 3: The Printer Menus E–21PAGE LAYOUT1 (continued)TOF POSITION0.0 INCHRange 0.0 to 1.0 INCHNotes: Sets Top of Form in 0.1-inch incre-ments. Thi
English–iContentsChapter 1: Setting Up ...1Select a Suitable Location ...1Unpack...
E–22 Chapter 3: The Printer MenusLevel-2 Menu Settings (continued)AUTO OPERATIONAUTO CONTINUEOFFONNotes: HP PCL 6 mode: controls whathappens when a me
Chapter 3: The Printer Menus E–23CLEARABLE WRNINGSONJOBNotes: Sets the disposition of error messageswhich can be cleared by pressing the©/Reset button
E–24 Chapter 3: The Printer MenusThe User Maintenance MenuThe User Maintenance Menu includes printermaintenance and operating functions. Functionsare
Chapter 3: The Printer Menus E–25DUP ADJ0mm (Range +2.00 to –2.00 mm, in 0.25 mmintervals)Notes: For the OKIPAGE 20, this setting onlyapplies when the
English–27Use the Front Feeder to print on specialmedia without having to change the paperyou have loaded in the tray(s). You canprint up to 100 piece
E–28 Chapter 4: The Front FeederUsing the Front Feeder to Print Multiple Piecesof MediaTo set up the printer for multiple-piece print jobs using the F
Chapter 4: The Front Feeder E–29The Front Feeder: Printing Individual Pieces(Manual Feed)You can open up the Front Feeder and use it as a manual feede
E–30 Chapter 4: The Front FeederManual Feed: EnvelopesImportant!• Use rear paper exit to avoid curling• Do not use v-flap type envelopes (see page 27)
Chapter 4: The Front Feeder E–31Manual Feed: LabelsImportant! Sheet and label adhesive must withstand the fusing processheat of 392°F (200°C) for 1 se
E–ii ContentsChapter 4: The Front Feeder... 27Using the Front Feeder to Print Multiple Piecesof Media ...
E–32 Chapter 4: The Front FeederManual Feed: TransparenciesImportant! Transparency must withstand the fusing process heat of392°F (200°C) for 1 second
Chapter 4: The Front Feeder E–33Manual Feed: Heavy (Card) StockHeavy (Card) Stock Specifications• Weight range : 28 - 36 lb.• Use rear paper exit to a
E–34 Chapter 4: The Front FeederUsing the Automatic Tray Switch FeatureTo increase the paper feed capacity, you can set the printer to automaticallyfe
English–35Chapter 5: Duplex PrintingNote: This chapter applies only to the Model 20DX, or Model 20 with theoptional Duplex Feeder installed.Portrait
E–36 Chapter 5: Duplex PrintingDuplex Printing: Windows 95The duplex print options are in the Document Properties dialog box.Example:In Windows 95, to
English–37Available FontsYour printer provides a variety of HP LaserJet 5 compatible fonts including:• 45 PCL Scalable Fonts• 4 Bitmap FontsIn additio
E–38 Chapter 6: FontsCG Omega: 61 Symbol SetsCG Omega, Font # 8CG Omega Bold, Font # 9CG Omega Italic, Font # 10CG Omega Bold Italic, Font # 11Coronet
Chapter 6: Fonts E–39Selecting Fonts The printer’s default font is 10 cpi Courier.The easiest way to select fonts is through your software program. Re
English–41Optional Paper Handling AccessoriesMultipurpose Feeder(P/N 40352801)Automatically feeds up to 50 envelopes or 100 sheets of paper.Paper Expa
English–iiiImportant Safety InstructionsYour OKIDATA printer has been carefully designed to give you years ofsafe, reliable performance. As with all e
E–42 Chapter 7: AccessoriesAdobe PostScript Level 2 SIMM Kit (P/N 70032701)Flash ROM Memory SIMMs4 MB (P/N 70032601)8 MB (P/N 70033201)Expanded Memory
English–43This chapter explains how to replace the toner and image drum cartridges,and clean the LED array.General Consumables InformationThe Toner Ca
E–44 Chapter 8: MaintenanceReplacing the Toner Cartridge (P/N 40468801)Replace the toner cartridge after TONER LOW displays in the control panelwindow
Chapter 8: Maintenance E–458. Push the grey lock lever toward the back of the printer until it stops.9. Lift out the image drum and put it on a smooth
E–46 Chapter 8: MaintenanceReplacing the Image Drum Cartridge(P/N 40468701)When the image drum reaches 90% of its life, the CHANGE DRUM messagewill di
Chapter 8: Maintenance E–475. Open the new image drum package and remove the protective paper, thenremove the tape and shipping insert from the toner
E–48 Chapter 8: MaintenanceCleaning the LED ArrayClean the LED array every time you install a new toner cartridge. A dirtyLED array could cause faded
English–49Most of the printing difficulties you might encounter have a simple solution.This chapter can help you troubleshoot problems concerning:• Pa
E–50 Chapter 9: Problem SolvingWhy Paper Jams OccurReason: The paper tray is overloaded.Corrective Action: Do not fill the tray above the PAPER FULL m
Chapter 9: Problem Solving E–514. Press the OPEN button, then open and close the top cover to clear thepaper jam message.Clearing a Paper Feed JamPAPE
Warranty Enhancement Programs• Available in the U.S. and Canada onlyOKI Extend™This program offers you theopportunity to purchase anextension of the s
E–52 Chapter 9: Problem SolvingClearing a Paper Exit JamPAPER EXIT JAMREMOVE THE PAPER1. Press OPEN and lift the top cover to release roller pressure.
Chapter 9: Problem Solving E–532. Carefully pull the sheet from inside the printer.Caution!The fusing unit may be hot!3. Close the printer cover.Clear
E–54 Chapter 9: Problem SolvingClearing Duplex Feeder Jam 3DUPLEX FEED JAM3REMOVE THE PAPER1. Remove the paper tray.2. Reach in the front of the print
Chapter 9: Problem Solving E–55Message: DUPLEX INPUT JAMREMOVE THE PAPERMeaning: Paper has jammed when entering Duplex Feeder. Remove jammedpaper, the
E–56 Chapter 9: Problem SolvingPrinter Display Messages (continued)Message: FRONT TRAY ERRORPRESS RECOVERKEYMeaning: Error in manual feeder. Press REC
Chapter 9: Problem Solving E–57Message: PRINT DEMO PAGEMeaning: Demo page is printing.Message:PRINT FONTSMeaning: Typeface List page is printing.Messa
E–58 Chapter 9: Problem SolvingPage has gray background.Reason: Static electricity causes toner to stick to backgroundSolutions:(1) Change papers to a
Chapter 9: Problem Solving E–59White blotches or faded gray areas and temperature or humidity ishigh or low.Reason: Difficult environment.Solution: Ch
E–60 Chapter 9: Problem SolvingAdjusting Print QualityThe following items in the printer menus can be set to adjust print quality.See Chapter 3 for mo
Chapter 9: Problem Solving E–61Data sent to printer does not print but DATA message appears.Reason: A form feed has not been sent.Solution: Press the
English–vFederal Communications CommissionRadio Frequency Interference Statementfor 120-Volt ModelsWARNING: This equipment has been tested and found t
E–62 Chapter 9: Problem SolvingHardware ProblemsCertain error messages (See Printer Messages at the beginning of thischapter) indicate a hardware prob
English–63How to Get ServiceIf you are unable to solve your printer problem after consulting the trouble-shooting information, contact the following s
E–64 Appendix A: Support & ServiceInternetSee Okidata’s Internet Home Page at http://www.okidata.comE-mail: comments@okidata. comOkidata Service C
English–65General SpecificationsPrint Method: LED arrayPrint Speed: 20 pages per minute, one-sided printing (SIMPLEX mode,standard)10 pages per minut
E–66 Appendix B: SpecificationsElectrical SpecificationsVoltage: 120V ac, +10%, -14%Frequency: 50/60 Hz +/-2%PowerIdle: 95 wattsOperating: 350 wattsPe
English–67SIMM ConfigurationsThe OKIPAGE 20 has three slots for installation of optional SIMMs:You can use these slots to add up to 64 MB of memory (t
E–68 Appendix C: Installing SIMMs7. Remove and save the two screws on the left of the metal plate coveringthe internal board, then pull the plate out
Appendix C: Installing SIMMs E–69c. Pivot the SIMM to the left until it snaps into place.Note: Repeat steps a through c if you are installing addition
E–70 Appendix C: Installing SIMMs14. Plug the power cord into the power outlet.15. Turn the printer on.16. Check the menu printout to be sure that the
English–71Limited WarrantyOKIDATA, division of Oki America, Inc. (OKIDATA) warrants this printerto be free from defect in material and workmanship and
E–vi FCC/IC/CEFederal Communications CommissionRadio Frequency Interference Statementfor 230/240-Volt ModelsWARNING: This equipment has been tested an
E–72 Limited WarrantyOkidata Service CentersUnited StatesOkidataTel: 1-800-809-4948Fax: 1-609-222-5247CanadaOkidataTel: 905-238-4265Fax: 905-238-4427A
English–73Material Safety Data SheetOKIPAGE 20 Toner,P/N 40468801MSDS # 58328701For more information, contact Okidata at:532 Fellowship RoadMount Laur
E–74 Material Safety Data SheetHealth Hazard DataRoutes of Entry: Inhalation, Ingestion, Eyes,Skin.Health Hazards:1. Styrene-Butyl Acrylate CopolymerS
English–75IndexAAccessories ... 41, 42Adjusting print quality...60Adobe PostScript kit... 42Albertus
E–76 IndexI, JIBM Proprinter emulation ... 65fonts... 38level-1 menu items ... 20, 21Image drum...
Index E–77RRAM ... 65Ready light... 13Rear paper exit...7,
Notes
Notes
English–1Chapter 1: Setting UpThis chapter explains how to unpack and install your printer.Select a Suitable LocationBefore unpacking your printer, se
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